Support

Select a category below to start browsing the support resources. If you can't find what you're looking for, contact us.

Introduction to Tiller
What is Tiller?
How Tiller Works
System Requirements
Downloading and installing Tiller on macOS
Downloading and installing Tiller on Windows
Onboarding
Hardware
Returns & replacements
Why does Tiller use USB?
Does Tiller work with USB-C?
Is Bluetooth available?
Where and how is Tiller made?
What do the light patterns on Tiller mean?
Does Tiller have a battery?
Does Tiller integrate with other software?
Does Tiller need software?
Troubleshooting
Tracking Time
Creating and editing timers
How timers are structured
Editing time and fixing mistakes
Adding Comments
Using the Tiller software without the Tiller device
Dealing with long lists of timers
Account
Logging in to Tiller
License & Billing
Can I pay through invoicing?
Cancelling your subscription
Changing your plan
Do you accept purchase orders or special contracts?
Is there a discount for educational or not-for-profit organisations?
Referral discounts
Who processes Tiller orders?
Shipping
Reports
Navigating to reports
Filtering by date
Reading the charts
How the totals table works
Billable time
Exporting time
Legal & Security
Privacy Policy
Firewalls
Sub-processors
Terms of Service
Returns policy